Returns & Exchanges
At TwentyPro, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, we are here to help ensure a smooth and easy return process.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive your unique RMA number.
Pack Your Items
Carefully place the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing